Last updated: August 3, 2026
This Billing & Refund Policy applies to paid digital products offered by Zodiac Wheel, including the Full Report one-time purchase. It should be read together with our Terms & Conditions.
1. One-time billing
The Full Report is sold as a one-time payment. Successful checkout charges the amount shown at payment. There is no subscription and no automatic renewal for this product. You will not be billed again for that purchase unless you place a new order.
2. What you are buying
You are purchasing digital access to a personalized astrology / kundli-style report (and related on-site access described at checkout). No physical goods are shipped. Delivery is electronic.
3. Payment processing
Payments are handled by our payment processor (e.g. Stripe Checkout). Your payment method statement may show a descriptor associated with this Service or the processor. We do not store full card details on our servers.
4. 14-day money-back guarantee
If you are not satisfied with your Full Report purchase, you may request a full refund within 14 days of the purchase date by emailing support@example.com from the email used at checkout (or the email on your order) and including:
- The email address used for the purchase
- Approximate date/time of payment
- A brief reason for the request (helps us improve the Service)
Approved refunds are returned to the original payment method. Timing depends on the payment processor and your bank (often several business days after we issue the refund).
5. After 14 days
Refund requests made more than 14 days after purchase are generally not available, except where required by applicable law or in exceptional cases at our discretion (for example, a confirmed technical failure that permanently prevented delivery).
6. Duplicate or failed charges
If you were charged more than once for the same successful order, or charged for a payment that failed to unlock access due to a verified system error on our side, contact support@example.com and we will investigate promptly and refund duplicate/erroneous charges.
7. Chargebacks
Please contact us before opening a dispute with your bank so we can help faster. Unfounded chargebacks after you have accessed the full digital report may be contested with evidence of delivery and purchase terms accepted at checkout.
8. Contact
Billing and refunds: support@example.com.